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INDUSTRIES
INDUSTRIES
March 28, 2008
By Anuradha Shukla
TMCnet Contributing Editor
Star2Star Honored at INTERNET TELEPHONY Conference & EXPO East 2008
By Anuradha Shukla
TMCnet Contributing Editor
Star2Star Communications’ (News - Alert) StarSystem has been named a winner of the Best Service Provider Solution "Best of Show" Award at Technology Marketing Corporation (TMC)'s INTERNET TELEPHONY Conference and EXPO East 2008.
The Best of Show awards are presented to companies that announce the most impressive new products or new releases at the show. Each winner displayed and demonstrated their product on the INTERNET TELEPHONY Expo show floor.
Joe Rhem, president and CTO of Star2Star Communications said theirEnd-to-End architecture allows them to monitor the health of every phone, phone call and network component between customer’s phone and their data center 24 hours per day, 365 days per year.
The company automatically adjusts to changing conditions and gets in touch with customers when they detect a problem. For their customers, Star2Star delivers proactive and effective customer service. Rhem further explained that by placing the Star2Star phone system at their office and providing the dial tone via their own Class C network and multiple fiber connections, they shorten the routes their calls take across the Internet. This End-to-End solution solves quality issues that Star2Star Communications’ competitors simply cannot solve; and this provides the best voice quality available.
In the event of a power or Internet disruption or loss of use of a customer facility, the Star2Star solution offers its business customers complete disaster recovery, to seamlessly and automatically backup the phone system.
TMC President and Conference Chairman, Rich Tehrani (News - Alert) noted that Star2Star Communications and their innovative End-to-End Internet Telephony architecture is a standout indication of why so many enterprise buyers, developers, resellers and service providers flock to INTERNET TELEPHONY Conference & EXPO.
“Their innovation and commitment to quality attracted many serious prospects to their booth. Attendees knew they'd find solutions in the Star2Star booth that would help them in their businesses today,” he added.
The TMC (News - Alert) conference was attended by over 7,100 people at the Miami Beach Convention Center in Miami from January 23-25, 2008.
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
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Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Migrating Your Messaging System, brought to you by Active Voice.
